Meet the Team

We offer a full suite of property management tools to investors, homeowners and landlords. Let us do the work so you can relax knowing your property is in great hands.

Our Mission Statement: “To deliver an outstanding service through market-leading expertise whilst helping customers achieve their property and financial goals”.

Respect – We treat people with courtesy, politeness and respect the collective power of teamwork.

Entrepreneurial – We encourage creative, flexibility and innovative approaches to work.

Accountability – We take ownership and are accountable for our actions.

Customer Satisfaction – Our employees treat customer satisfaction as a top priority.

Honesty – Our business operates professionally, and is built on trust and integrity.

INCREASING YOUR YIELDS

One of the main reasons a landlord purchases a property, is to provide a good return on their investment. We work hard for our landlords, maximising the rental return of your property and ensuring your property is tenanted quickly. Our tenancy renewals team work closely with our letting and valuation teams to maximise the value on all properties. We’re the re-sign experts, proactive in securing new tenancy to avoid long empty periods. We contact existing tenants a minimum of six weeks prior to the end of their contract that allows us time to re-market and fill your property with no break in rental return. An occupied property is a profitable property. Over 70% of our Tenants re-signed with us last year.

ATTRACTING POTENTIAL TENANTS

Showcasing and marketing your property in the right way will make all the difference to attracting the right type of tenant. At CCPM, we believe we provide the very best tools in promoting your property. From our branch network of market leading agents and eye catching street property boards to accompanied viewings and online property listings, we want your property to look as good as possible, be let quickly and start providing you with a return. Your property will never look better than it does with CCPM.

PROVEN TRACK RECORD ON TENANCY PAYMENTS

With our efficient credit control team, we work hard to ensure all tenants pay their rent on time and on the date agreed each month. If payment hasn’t been received, our credit control team will contact the tenants directly, issue arrears fees to ensure that payment isn’t missed in the future or will take further legal action if required. We’re backed by an experienced property legal team.

PROPERTY INSPECTIONS

All properties managed by CCPM are regularly inspected to ensure tenants and landlords are meeting our high standards. By regularly visiting the properties, we reduce the amount of routine maintenance that may be required, enabling landlords to save money whilst keeping tenants happy. Before any tenant moves in, we carry out an in-depth inventory on the property often with photographic evidence; this ensures we know the exact standard the property is let in and coupled with our full move-out document alleviates any conflicts with tenants further down the line.

PROFESSIONAL MAINTENANCE SERVICE

Our highly skilled maintenance team, along with our approved and fully qualified contractors will fully manage your property’s maintenance and repair requirements. With a wealth of experience and dedication, our maintenance team ensures your property and tenants are in safe hands throughout the entirety of your agreement with us.

HEALTH AND SAFETY REQUIREMENTS

CCPM will ensure your property fully meets all the legal requirements for health and safety, protecting you and your tenants. Changes in UK law now make the letting agent and landlord legally responsible should safety issues arise. This could mean a large fine or even a prison sentence for both landlord and letting agent. At CCPM, we do not let or manage any property that does not meet legal requirements, we aim to protect landlords and keep tenants safe. We pride ourselves on our excellent reputation.